Forbes partnered with market research firm Statista to produce their first-ever look at the World’s Best Banks.
In a recent statement, Forbes reported: "Instead of gauging the balance sheets and P&L statements, as Forbes does for its ranking of the 100 largest publicly-traded U.S. banks published annually in January, Statista surveyed more than 40,000 customers around the globe for their opinions on their current and former banking relationships
Forbes measured the best banks in nearly two dozen countries.
The banks were rated on overall recommendation and satisfaction, as well as five subdimensions (trust, terms and conditions, customer services, digital services and financial advice). Between 5 and 60 banks were identified as top banks in each country, based on the total evaluations collected, the number of banks in the specific country and the scores achieved.
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