The world of HR is changing at a rapid pace, and at the core of the change is the need to attract, engage, and retain exceptional talent to allow your business to innovate and grow. The demand to attract the next generation of workers and then engage them throughout their tenure can be made easier by the use of HR technology. By “HR technology” we mean a cloud-based Human Capital Management (HCM) solution powered by artificial intelligence, predictive analytics and the use of mobile devices to deliver a personalized, just-in-time experience to your candidates and employees.
Mobile device use for time tracking, engagement, and talent management allows for employees to have access to company information with the device they use for all other areas of their life. Let’s explore the numerous ways that mobile devices can be used to enhance the employee experience, as well as some of the compliance risks associated with use of mobile devices.
The use of mobile devices for employee self service allows for HR to spend less time on transactional questions and more time on strategic planning and employee engagement. Employee self service includes the ability to view and print pay stubs and W-2 documents, enroll in benefits, capture time worked and request time off, and update demographic changes. Once an employee makes a change or sends a request via the mobile app, a workflow can be triggered to allow for a manager to approve or take action via their mobile app without logging into a PC.
For companies that are hesitant to allow time worked and time off tracking on a mobile app, there have been advancements to automate business rules. Many HCM providers with mobile apps have geo-fencing and geo-locating options which set specific rules for time tracking, while also enabling remote or travelling employees to keep track of their time working on projects and meeting with clients.
The use of mobile devices can also be a powerful tool in your employee communication, and allow your company to deliver important messages to employees in real time, such as automated text alerts for office closures, workplace safety, or upcoming benefits enrollment.
Many vendors offer mobile talent management and engagement support for employees and managers. The functionality can include:
Talent management solutions delivered through mobile devices allow companies to deliver engaging, personalized professional development and feedback to an ever-increasing mobile-first world.
Even though delivery of a new and improved candidate and employee experience through mobile sounds exciting, it is important to review some compliance risks related to employee mobile use and the best way to alleviate some of those risks, including:
Shannon works with clients to streamline their HR business processes with technology solutions.
As a technology consultant, Shannon works with clients to streamline their HR business processes with technology solutions. She provides guidance as clients evaluate their current state, needs, and processes, and then connects them with appropriate vendors to meet their needs. Her specialty is technology implementation projects with a focus on organizational change management. Her knowledge, professionalism and willingness to help both internal teams and our clients have earned her high recognition with clients.
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